This How-To guide gives you step-by-step information on how to trade CFDs using the TradeDirect365 CFD CloudTrade trading platform.

We always recommend test-driving our trading platform using our one-click demo account before trading with real money on our live platform. The instructions provided in this guide relate to both a live trading account and our demo account.

Cloudtrade CFD Trading Platform

Log In to Your TD365 Account

You can login to your TD365 account either by:

  • clicking the “Client Login” button on the top right-hand corner and then entering your chosen username and password; or
  • by entering your chosen username and password directly in the Account Login page.

If you have forgotten your username and/or password, please contact us by telephone on 1800 886 514 (Press ’1′ for Trade Desk) or reset your password here.

Depositing Funds

There are several ways you can fund your account – these are outlined below. Please note that due to money laundering regulations enforced by ASIC, we are unable to accept funds from any other source than the account holders own funds.

1. Debit/Credit Card payment

You can deposit funds instantly and securely using the credit card facility from within the TD365 platform. Log on to the platform and select the “Payments” tab. Select the “Deposits” tab for your transfer.

2. POLi internet banking payment 

Poli logoPOLi is an instant online payment option allowing you to make an Australian bank transfer from your internet banking site directly into your account.

Deposits made through the POLi system are available for use in your account instantly.

Once logged onto the platform, click the ‘My Account’ tab and select the POLi option for deposits. Withdrawals will be sent to the same bank account.

3. Bank Transfer / Wire
Our bank accounts are held at Westpac, Australia.

Bank details for payments:
Account Name: TD365 Client Money Segregated Trust Account
BSB Number: 034008
Account Number: 188015

SWIFT Code: WPACAU2S

Please note: TD365 can only refund money to the bank account from which the funds were originally received.

4. BPAY

Deposits: 24-48 Hours on business days

Australian members can use BPAY to deposit funds into their account via internet or telephone banking.

To make a BPAY deposit, log into your financial institutions online or telephone banking portal and follow the prompts to make a BPAY Bill Payment. You will be required to enter the below Biller Code and Customer Reference number. For further assistance with completing a BPAY deposit, please contact your bank.

Learn more about BPAY

Biller Code – 225052

Customer Reference – [your TD365 account number]

* Your BPAY Customer Reference number can be found by logging into your live account and selecting the ‘My Account’ button on top right of screen. From here select the ‘Transfers’ tab followed by the ‘BPAY’ tab.
On this screen you’ll see your unique ‘Customer Reference’ number listed to use.

Cash payments are not permissible.

Trading Platform Overview

The trading platform has been designed to make your trading experience as simple as possible.
You will find links to the markets that we offer broken down by type of market. If you cannot find the market that you want, you can use our search facility.
On the top right hand side of the screen you will see your account number. You will need this if you contact us to make a trade or for any other query on your account.

 

There are a couple of ways you can search for a market;

1. Navigating from the Markets Explorer window

On the top left you’ll see the Markets Explorer window, which contains an expandable navigation tree for the different markets available to trade. Click on the + icon to expand the menu tree. If, for example, you want to find Australia 200 CFD, you would need to click on Indices > Asian in the Markets window. This will then bring up a list of all the different index groups we offer within Asia.

2. Using the Search facility

If you cannot find the product you wish to trade, please use the search facility at the top of the Markets Explorer Window (top left). Type in the name of the product you would like to view and a list of matches will appear. Click on the relevant product name to view within the Prices window.

Prices window

In this window you can view the live prices for the markets we quote.You can also:

  • open a deal ticket by double clicking the instrument name;
  • open a deal ticket by clicking the ‘Trade’ button icon (TradeDirect365 'Trade' button icon);
  • display additional options including creating orders to open and adding the instrument to a Portfolio (watchlist) by clicking the drop-down icon (TradeDirect365 Drop-Down icon);
  • open the chart by clicking the Chart icon (TradeDirect365 Chart icon);
  • open the Market Information screen by clicking the Market Information icon (TradeDirect365 Market Information icon).
Quick Trade buttons
Our new Quick Trade buttons make placing a trade quick and easy. Simply click the ‘Trade’ button to open the deal ticket.
Trading Activity window

This window will automatically show ‘Open Positions’ and you can display other tabs such as the ‘Opening Orders’, ‘Account History’ and ‘Account Activity’.

Open Positions tab
This tab in the Trading Activity window displays the trades that are open at that moment in time.

Opening Orders tab
This lists all the orders you have created to place a new, opening trade at a price that is not currently available, but might be available at some time in the future.

Account History tab
This tab in the Trading Activity window displays all the transactions >made on your account for up to the last 90 days. The statement includes all cash debits and credits, realised profit and loss on trading activity and any charges. You can specify certain date ranges and download the information by clicking on the Download button to view your transactions in Excel format.

Account Activity tab
Click on the Account Activity tab within the Trading Activity window to see a log of the activity on your account for that day.

Placing A New Trade

A new trade order is an order that is not attached to any existing open position and is independent of any other instruction. A new trade order is different from a limit or stop order (see below) because these orders are attached to open trades and are cancelled when the position to which they are attached is closed.

Market Order

A Market Order is an order to buy or sell a trade immediately at the best available current price, which guarantees execution.

To place a new market order, click on the TRADE button next to the product of choice. This will open up a trade ticket.

 

 

 

 

 

 

 

 

Order to Open

A new Order to Open is used to open a new trade at a level in the market which has not yet been reached. A new Order to Open is different from a limit or stop order because these orders are attached to open trades and are cancelled when the position to which they are attached is closed.

The new Order to Open functionality is useful for placing orders at critical market points so that you do not have to be watching the markets every moment of every day to ensure that you do not miss an opportunity.

To place a new Order To Open:

Click on the ORDER button next to the product of your choice – this will open up an Order ticket where you can input your order details;

  1. Specify your quantity, the price at which you want your new order to be executed and whether it needs to be a buy or sell.
  2. When placing a new order you can also specify the stop loss level and, if you wish, set a limit order by specifying the level you require. You also have the option to make the stop loss guaranteed.

A trade will only be placed when your specified price is reached if you have sufficient trading resources to cover that trade at that point in time. If, when the system triggers your new order, you do not have your trade size multiplied by the minimum initial margin requirement, your new order will be cancelled.

You can see the new orders you have created in the ‘Opening Orders’ tab of the Trading Activity window. From here you can also edit or cancel your new orders.

Limit Order

A limit order is a method used to automatically lock in profit on a winning trade at a predefined level. You can attach a limit order to a position by specifying a level in the Limit field on the deal ticket.

You can also attach a limit order to a new order by specifying a level in the Limit field of the bottom section of the order ticket. This limit order will then only be activated if the new order is executed.If you have a position or a new order with a limit order attached, when the position or order is closed or cancelled, the limit order relating to that trade will be automatically cancelled.In order to amend or add a limit order to a position after you have placed a trade, you need to go to the Open Positions tab of the Trading Activity window.

Closing A Trade

If you decide to close your trade, you can do this by clicking on the “Open Positions“ tab to view your open positions. You can either double click on the trade itself to launch the trade ticket and select “Close Position” from the tabs along the top or alternatively, click on the drop-down icon (TradeDirect365 Drop-Down icon) next to the trade and select “Close Position” from the drop-down menu and this will launch the closing trade ticket.

On the closing trade ticket you will only be given the option to either buy or sell depending on the direction of your original trade. For example, if you had a buy position you would need to sell to close, so only the sell button will appear when you click on the close button.

Alternatively, you can close your trade by finding the original product that you traded, ensuring that the size is equal to your original open position and then making a trade in the opposite direction. For example, if you make a 5 CFD buy to open, you will need to make a 5 CFD sell to close.

Partially Closing An Open Position

If you decide you want to lower your initial size and partially close a position you can do this by either finding the original product that you traded and adjusting the size (which will be less than your original size) and then make a trade in the opposite direction or by clicking on the close button in Open Positions and using the down arrow to adjust your size lower. In the example above, you initially made a 5 CFD buy to open and then you decide you want to partially close your position to make your size 2 CFDs. You would need to sell 3 CFDs to close this part of your position.

Close And Reverse An Open Position

If you decide you want to change the direction of an open position by closing it and reversing in just one trade you can do this by finding the original product that you traded, adjusting the size (which will be more than your original size) and then make a trade in the opposite direction. So, using the example above, you initially made a 5 CFD buy to open and then you decide you want to close and reverse your position by selling 8 CFDs. By doing this action your 8 CFD sell would close the original 5 CFD buy position and instantaneously open a new 3 CFD sell position, at the same price.

Stop Loss Orders

Stop-loss orders limit the losses on an individual trade. If your trade is losing money and the price reaches the stop loss level, the stop loss will close you out of your position so you do not lose any more.

Standard Stop Loss Order

You can attach a stop loss order to a position by specifying a level in the Stop field on the Deal ticket or on the Order to Open ticket.

Guaranteed Stop Orders

With Guaranteed Stop Orders you can trade safe in the knowledge that, should a market gap through your stop level, you will not suffer any extra losses from the slippage and you will be stopped out at the level you requested.

How To Place A Guaranteed Stop Order

If a market is enabled for Guaranteed Stop Orders then it is possible to place one from the Deal ticket. Simply tick the “Guaranteed Stop” check box and specify how far away you want your Guaranteed Stop Order to be. The system will only allow you to place a Guaranteed Stop Order at least the minimum distance away.

You will be able to identify which type of Order/Stop is allocated to your open positions from within the ‘Open Positions’ tab (in the Market Activity window). The orders that have a Guaranteed Stop Order associated with them will have a YES displayed in the ‘Guaranteed’ column.

How to place a new Order to Open with a Guaranteed Stop

In the same way that you would place a new order you can now choose for your Stop on a new Order to Open to be guaranteed from the Order to Open ticket. Click on the Order button from the interface and click on If Done Orders, select the Guaranteed stop tick box and enter your Stop.

You will be able to identify which type of Order/Stop is allocated to your positions from within the ‘Opening Orders’ tab (in the Market Activity window). The orders that have a Guaranteed Stop Order associated with them will have a YES displayed in the ‘Guaranteed’ column.

Charges

As Guaranteed Stop Orders are a form of insurance against market gaps, they come at a small extra cost. Firstly, there’s a premium you have to pay for selecting your Stop to be guaranteed and secondly, it needs to be placed further away from your entry level than if it was a non-guaranteed Stop. When instructing us to attach a Guaranteed Stop Order to an existing open position, an opening trade, or a new order, we will charge a premium by executing a cash debit to your account. Opting for your Stop to be guaranteed will also recalculate the minimum distance away from your opening trade.

Further details of the premiums and minimum distances can be found by clicking the Market Information icon (TradeDirect365 Market Information icon) next to each market to view the Market Info window.

At times, the market being traded will not allow Guaranteed Stop Orders to be placed. During these periods the check box will be displayed but it will be disabled.

Trailing Stops

A trailing stop is a risk management tool that allows you to manage your risk without restricting your potential profit. Trailing stops help to secure your gains as the market moves in your favour, as they automatically track your profitable positions so that you don’t have to continuously monitor your position and move your stop manually.

It has always been possible to move your stop loss order manually if the market has moved in your favour, but now you can set our system to do this automatically for you. A trailing stop can be added when placing a trade by ticking the ‘Set Trailing Stop?’ check box on the deal ticket.

You can also amend an existing stop loss order on an open position and change it to a trailing stop order by clicking on ‘Edit Position’ in the drop down menu next to the relevant trade in the ‘Open Positions’ tab of the Trading Activity window and selecting ‘Set Trailing Stop?’

In either case, when you select a trailing stop you also have to specify the ‘Trailing Step’, which must be greater than 1. If the market then moves in your favour, the trailing stop will move in that direction in the increment size that you have specified.

Please note that minimum distances apply to trailing stops, for more details please refer to the deal or order ticket. Please note that trailing stops are not guaranteed so you may still be subject to slippage in volatile market conditions. It is not possible to have both a trailing stop and a guaranteed stop order. There are no extra charges for selecting a trailing stop loss.

Trailing stops are not available on all markets. If trailing stops are enable for a particular market, the option to ‘Set Trailing Stop?’ will appear on the deal ticket.

Portfolios (Watchlists)

You can have multiple portfolios (Watch Lists) on your trading account. To set up a Watch List, firstly click on this icon (see below) which is at the right-hand side corner;

 

 

Then click “NEW” to create a new Watch List, saving as a name relevant to you and the Watch List.

To view a specific Watch List, click on the relevant tab placed above the live market pricing.

ASX Data Subscription

We apologise for having to pass on ASX data fees to traders who trade ASX CFDs as we hate fees of any kind being charged.

Unfortunately the Australian Securities Exchange (ASX) charges a fee for the real-time price data for Australian shares, on a “per account” basis. We have kept the cost we charge to an absolute minimum and it’s free of charge if you trade 4 single legs (2 round trips) of ASX CFDs in that month.

The charge for ASX stocks data will only be A$25 per month plus GST (Total cost A$27.50) which is one of the lowest charges in the industry for live ASX data.

Activating an ASX data subscription is extremely easy from within your live trading account. Once logged into your live account, please select the “My Account” tab (top left) and from there select the “Subscriptions” tab. You can then subscribe to the ASX data direct from here.

Technical Analysis and Charts

Technical Analysis is available via our charting package. To access the charts, simply click on the Chart icon (right hand side).

Charts play a fundamental part when forming a trading strategy and our charts are designed to make formulating your strategies quicker and easier.

Our charting package includes:

View Timeframes – live pricing with various time intervals and time frames.

Draw Tools – chart trend lines, shapes and text, including advanced charting techniques such as Fibonacci and Gann overlays.

Indicators – included in our indicator list are 33 indicators to view and measure trend and momentum in various time frames.

Templates – charts can be saved as templates so that when opening the platform new charts can quickly have the template settings reproduced.

Changing the chart indicator colours and periods? In the chart box at the top you will see the Indicator text (example: “Stochastic Indicator”). click the text and a pop up box will appear to change the timeframe and colours.

Key Platform Terms and Information

Cash Balance
This is the net amount of money you have in your account.

Open Position P/L
This figure at the top of the screen shows your total profit and loss for all open positions. The details of your open profit and loss will update every time the market moves so you can keep track of how much you are making or losing on your overall position(s).

Trading Resources
This is the amount of unencumbered funds you have available on your account. You can use these funds to place new trades or to move stop loss order levels on existing positions further away from the current price.

Please note that if you would like a refund, the trading resources balance is the maximum amount that you can transfer out of your account.

Margin in Use
This is the amount of funds that is currently being held as margin for your open positions.

Open Positions tab
This tab in the Trading Activity window displays the trades that are open at that moment in time.

Opening Orders tab
This lists all the orders you have created to place a new, opening trade at a price that is not currently available, but might be available at some time in the future.

Account History tab
This tab in the Trading Activity window displays all the transactions made on your account for up to the last 90 days. The statement includes all cash debits and credits, realised profit and loss on trading activity and any charges. You can specify certain date ranges and download the information by clicking on the Download button to view your transactions in Excel format.

Account Activity tab
Click on the Account Activity tab within the Trading Activity window to see a log of the activity on your account for that day.